Privacy policy
A clear approach to the information you share when contacting us or placing an order.
Information processed by the site
The contact and delivery details you provide, such as your name, phone number and address, together with order information and messages. Technical data may also be processed to support browsing, site operation and security.
Why this information is used
To receive, follow up and deliver orders; answer messages; handle returns; and operate and protect the shop. Information in a message is used to follow up its subject.
Who may receive information
Information needed to fulfil an order and run the site is made available to delivery partners and technical service providers according to their role. Cash on delivery does not require bank card details.
Cookies & retention
Shop functions use cookies to maintain your basket, session and language. Information is retained for the period needed to support the order, service and relevant legal obligations.
Access & correction
You can request access to your information, ask for corrections or object to processing on legitimate grounds through the contact page. Include the details needed to identify your request. We will review it before taking action.